I got it ! Thank you, Mike. Have a good day. -- Florian -----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Michiel Beijen Envoyé : mardi 10 juillet 2012 11:17 À : User questions and discussions about OTRS. Objet : Re: [otrs] New New generic agent notification module Actually, what was meant here is the module Kernel::Output::HTML::NotificationGeneric which you can use to display messages in the agent interface. This can be for instance very useful if you want to have a banner that says 'test environment' or something. You can configure it via the SysConfig option Frontend::NotifyModule###900-Generic I hope this helps! -- Mike On Tue, Jul 10, 2012 at 10:29 AM, Florian Houel wrote:

No, that doesn't seem to be that old feature, since it is shown on the "new 3.1 features" page at otrs.com. The words "New generic agent notification module" would indicate some kind of calculation to provide statistical information or alerts updated periodically. Any information about that ? -- Florian

-----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Alvaro Cordero Envoyé : lundi 9 juillet 2012 15:51 À : User questions and discussions about OTRS. Objet : Re: [otrs] New generic agent notification module

Hello Florian,

That sounds like the Message of the day motd feature, I haven't see it yet but it is logical to have a setting into Sysconfig to do it.

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