I've solved my notification issue. Thanks to all who helped. One more issue we are having with outbound email. Outbound email is working perfectly to internat email id's (within the domain) but not to external ones. I'm thinking this must be a mail server issue and have nothing to do with the system. Any thoughts? Jamie -- ==================== Jamie Spence Mobile: ++91 98 45611185 Flat 4023, Sobha Jasmine Outer Ring Road, Bellandur Bangalore, India 560 103
Hi Jamie,
You are right, it is a mailserver issue. The mailserver must allow
relaying, at least to your OTRS-server.
It is usually switched to "don't allow relaying" to prevent spammers from
abusing your mailserver.
Regards,
Marina Henn
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eMail: henn@netzlink.com
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"Jamie Spence"
participants (2)
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Jamie Spence -
Marina Henn