print "Hello World." I am very happy with OTRS, and the way its built. Very easy to configure and modular. I need help to understand(see the light). (_Question 1_)Where does the Company innformation show up? I cannot see it in the zoom or customer info. I guess its connected via the Customer ID, but is that all? Im importing innformation from 2 different DBs to Company and Customer Users, and (_Question 2_)I wonder how these are connected? (_Question 3_)Is it possible to Auth with both LDAP and DB? Also, (_Question 4)_how is the best way to get the "Time units (work units)" out from the DB and sorted in a way that it might be used to e.g. send invoices to the Customers. Thank you in advance. Best Regards Sveinung T. R.