Just had an email from OTRS offering commercial support. The prices are eye-wateringly expensive, so I wonder what other options there are, if any. It seems that I can ask a question here for free. Of course without any obligations of a reply. But if I want to pay for asking questions, it's almost $300 per email (bronze package is $1470 for 5 requests) Does anyone else provide support for less than $300 per email? Kind Regards, Andrew Glossop
* Glossop, Andrew
Just had an email from OTRS offering commercial support. The prices are eye-wateringly expensive,
You obviously haven't worked with "professional" software like Magic Remedy. Our yearly licence for that piece of crap costs more than centurion support on OTRS. Just to set things right. -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de
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Glossop, Andrew -
Ralf Hildebrandt