
I run an IT department for a medium sized company and have used OTRS for almost 18 months. It's been a godsend, wonderful product. Kudos to all the developers. I almost couldn't have written it better myself. ;) To my question, I am in need of an inventory control or asset management system. Does OTRS have plans of creating anything like this? Also, does any one on the list have a system in use that they have integrated with OTRS? I know that OTRS has a goal of integration with Peregrine, but that's a little out of my price range. (Long live OpenSource and the GPL!!) Thanks for any help. -- Adam Herbert IT Operations Manager Franklin American Mtg. aherbert@franklinamerican.com

On Mon, 07 Jun 2004 06:44:02 -0500
Adam Herbert
have integrated with OTRS? I know that OTRS has a goal of integration with Peregrine, but that's a little out of my price range. (Long live OpenSource and the GPL!!) GPL does not mean free of charge but free as in freedom...
Stef -- #=- Stefan Berder tel : 6 14 80 -=# #=- Ingénieur système et réseau 01 53 95 14 80 -=# #=- TRANSPAC / CSIG-SIS-ISS mail : sbe@oleane.net -=# #=- /(bb|[^b]{2})/ stefan.berder@francetelecom.com -=#

Stefan Berder wrote, On 06/07/2004 07:13 AM:
On Mon, 07 Jun 2004 06:44:02 -0500 Adam Herbert
wrote: [snip]
have integrated with OTRS? I know that OTRS has a goal of integration with Peregrine, but that's a little out of my price range. (Long live OpenSource and the GPL!!)
GPL does not mean free of charge but free as in freedom...
Stef
Agreed, but the majority of GPL software is free (as in price) because the "legal" way to charge for the software is restricted to the distribution or use of the program. And as such once you have purchased the right to download or use the software there is nothing restricting you from forking the code and starting a free (as in price) version. This being the case one of the best ways I've seen for a free software group to make money is in charging for support. (ie. Postgres, OTRS) I don't want to start a flame war and correct me if I'm wrong, that does happen to me from time to time. I would still pay for OTRS if there were a charge but I think Peregrine's pricing model of >$100,000.00 for a company of ~250 people is a bit out of line. Especially considering that it would only be used by about 5 people in the company. -- Adam
participants (2)
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Adam Herbert
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Stefan Berder