Hello Alan, Thanks for your response!

Why 2.4.1 and not 2.4.2? The message works for me in 2.4.2 clean install, not an upgrade

I upgraded to 2.4.2 - but the red "New message!" alert (according to last screenshot at http://doc.otrs.org/2.4/en/html/x1769.html) - is still missed. I know there is already 2.4.3 out there - but I cannot find a hint in the release notes for solving such problems... Any hints or maybe pointers for source code digging are appreciated! Are there any prerequisites for this feature in configuration settings? Thanks in advance, Christian Meier E-Learning-Support TU Dresden -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Alan McKay Gesendet: Donnerstag, 6. August 2009 14:19 An: User questions and discussions about OTRS. Betreff: Re: [otrs] "New message!" alert is gone on upgrade from 2.2.4 to 2.4.1 Why 2.4.1 and not 2.4.2? The message works for me in 2.4.2 clean install, not an upgrade -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food" --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/