If you have sendmail installed, just check if it can send a email by issuing the following command on the command prompt: sendmail -bv something@hotmail.com this will not send any email, but will show you how sendmail is going to deliver it (if it can). -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Neal Timm Sent: domingo, 5 de Setembro de 2004 3:05 To: User questions and discussions about OTRS. Subject: RE: [otrs] Trying to send a reply, otrs doesn't respond check the mail logs you may see the error message. ________________________________ From: otrs-bounces@otrs.org on behalf of Wes Plate Sent: Sat 9/4/2004 10:17 AM To: OTRS Subject: Re: [otrs] Trying to send a reply, otrs doesn't respond On 9/3/04 11:37 PM, "Robert Kehl" wrote:

This looks like a DNS resolving problem.

BTW, this also happens if I log into the OTRS system via its IP address. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting fur Ihr OTRS System? => http://www.otrs.de/

On 9/4/04 7:05 PM, "Neal Timm" wrote:

check the mail logs you may see the error message.

I have checked the OTRS system log, it doesn't really say anything about errors. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com