The crontab should be setup for the user otrs. You can view it using the command: crontab -l -u otrs Look for the line # fetch emails every 10 minutes */10 * * * * $HOME/bin/PostMasterPOP3.pl >> /dev/null and make sure its not commented out. I like mine to check mail every 2 mins, soo I just replaced the 10 with a 2. To edit the file you can use the command: crontab -e -u otrs Have fun. Greg Horne GEH -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of JR Sent: Friday, September 26, 2008 8:43 AM To: otrs@otrs.org Subject: [otrs] help with setting up CRON I am using ubuntu and can not get mail to come in. my mail server accepts pop or imap. I am trying to figure out which cron file to edit. postmaster ? fetchmail etc. can you please advise? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs