Error cannot write to syslog with starting OTRS

Hello As a new user I installed to my best knowledge the OTRS distribution on a Solaris10 x86 platform. However, starting the web page http://localhost/otrs/index.pl leaves me with the following message: no connection to syslog available at ../..//Kernel/System/Log/SysLog.pm line 69 What could be wrong? Apache2 (Sun) Perl 5.8.4 Sun Studio 11 Mysql 5.0.45 Apache runs with a special user: webservd (id 80) Thank you Enrique Gonzalez. Ahora también puedes acceder a tu correo Terra desde el móvil. Infórmate pinchando aquí.

Did you check write permissions on? Carlos, _____ De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de longwave@terra.es Enviado el: Miércoles, 12 de Marzo de 2008 12:16 p.m. Para: otrs@otrs.org Asunto: [otrs] Error cannot write to syslog with starting OTRS Hello As a new user I installed to my best knowledge the OTRS distribution on a Solaris10 x86 platform. However, starting the web page http://localhost/otrs/index.pl leaves me with the following message: no connection to syslog available at ../..//Kernel/System/Log/SysLog.pm line 69 What could be wrong? Apache2 (Sun) Perl 5.8.4 Sun Studio 11 Mysql 5.0.45 Apache runs with a special user: webservd (id 80) Thank you Enrique Gonzalez. Ahora también puedes acceder a tu correo Terra desde el móvil. Infórmate pinchando <http://ad.doubleclick.net/clk;77451406;6134080;d?http://www.correo.movistar .es/do/isp/assistant/login?isp=terra> aquí.

Hi Enrique,
Did you check write permissions on?
Here is a good tip from Carlos. Run bin/otrs.SetPermissions maybe this will help iron things out.
Carlos,
------------------------------------------------------------------------ *De:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *En nombre de *longwave@terra.es *Enviado el:* Miércoles, 12 de Marzo de 2008 12:16 p.m. *Para:* otrs@otrs.org *Asunto:* [otrs] Error cannot write to syslog with starting OTRS
Hello
As a new user I installed to my best knowledge the OTRS distribution on a Solaris10 x86 platform. However, starting the web page http://localhost/otrs/index.pl leaves me with the following message:
no connection to syslog available at ../..//Kernel/System/Log/SysLog.pm line 69
What could be wrong?
Apache2 (Sun) Perl 5.8.4 Sun Studio 11 Mysql 5.0.45
Apache runs with a special user: webservd (id 80)
Thank you Enrique Gonzalez.
*Ahora también puedes acceder a tu correo Terra desde el móvil.* *Infórmate pinchando*** aquí.** http://ad.doubleclick.net/clk;77451406;6134080;d?http://www.correo.movistar.... ------------------------------------------------------------------------
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