Pop3/IMAP are blocked by a perceived need for security (I don't have any control over the servers and thus it's out of my hands....) From: Andy Billington Subject: Re: [otrs] Latching onto Exchange To: "User questions and discussions about OTRS." Message-ID: Content-Type: text/plain; charset=ISO-8859-1 As a matter of interest what's their reason for barring (normal) access to the email server? Andy On 09/02/2009, Bryan R. James wrote:

I'm new to the OTRS list, but google-fu failed me so please forgive me

if I missed this in my searching.

I've got OTRS setup on a Ubuntu 8.10 server I'd like it to be able to

pull e-mails from our Exchange server, however the admins who take

care of the Exchange box can't/won't enable either IMAP or POP3. It

does have the web interface enabled though. Is there anyway I can use

the OWA access to get the mail similar to the way Evolution works with

Exchange to pull the mail into OTRS?

Bryan

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