cannot access [Customer Users <-> Groups ]
When I try to access the link [Customer Users <-> Groups ] I get the following error CustomerGroupSupport needs to be active in Kernel/Config.pm, read more about this feature in the documentation. Take care! What do I need to change in the config.pm file to be able to use this feature? Thanks Mothusi The contents of this communication, which may contain one or more attachments, is strictly confidential and legally privileged, and is intended for the use of the named recipient(s). Any review, retransmission, dissemination, copying, disclosure or other use of, or taking an action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you have received this message in error, please notify the sender immediately by return email and delete/destroy the message. Any views expressed in this e-mail are those of the individual sender and no liability will attach to Orange Botswana (Pty) Ltd. Please note that the recipient must scan this email and any attached files for viruses and the like.
Hi,
Justo go to /otrs/index.pl?Action=AdminSysConfig, search for
CustomerGroupSupport and set it to Yes
Leonardo Certuche
www.itconsultores.com.co
On 27 May 2010 10:03, Mothusi MAKATI
When I try to access the link [Customer Users <-> Groupshttp://otrs/index.pl?Action=AdminCustomerUserGroup] I get the following error CustomerGroupSupport needs to be active in Kernel/Config.pm, read more about this feature in the documentation. Take care! What do I need to change in the config.pm file to be able to use this feature?
Thanks Mothusi
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The contents of this communication, which may contain one or more attachments, is strictly confidential and legally privileged, and is intended for the use of the named recipient(s). Any review, retransmission, dissemination, copying, disclosure or other use of, or taking an action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you have received this message in error, please notify the sender immediately by return email and delete/destroy the message.
Any views expressed in this e-mail are those of the individual sender and no liability will attach to Orange Botswana (Pty) Ltd. Please note that the recipient must scan this email and any attached files for viruses and the like.
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participants (2)
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Leonardo Certuche -
Mothusi MAKATI