Did you get any answers on this? I have one queue that does this as well and would love to stop it from flashing/blinking. Ken Kilgore ---------------------------------------------- When life hands you lemons just grab the salt and pass the Tequila. KartheeK wrote:

Hell0 All,

I have implimented OTRS-2.0.2 on my machine.I have some doubts to be clarified. 1] Why do the names of some queues in the "Queue View" screen blink all the time. 2] In the File Ticket.pm, I have enabled "Expand Zoom Ticket". This expands all the notes added by agents in the ticket Zoom View. However the right hand side of the screen that has customer info,Compose Answer,Change queue repeate itself again and agin in the screen. How do I stop it??

Any input regarding the matter is a welcome.

Regards KartheeK

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