How to block re opening of calls by customer.
6 Sep
2005
6 Sep
'05
4:18 a.m.
Hi, Is there is any way to block re-opening of calls by customer. For e.g customer is not all able to re-open the calls or customer is not able to re-open call after a "x" time factor , say after 4 days or so. Thanks Ravi Ahuja
6 Sep
6 Sep
5:20 a.m.
New subject: How to block re opening of Ticket by customer.
Ravi AHUJA wrote:
Hi,
Is there is any way to block re-opening of Ticket by customer. For e.g customer is not all able to re-open the Ticket or customer is not able to re-open Ticket after a "x" time factor , say after 4 days or so.
Thanks Ravi Ahuja
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Ravi AHUJA