Mike Hayward wrote:

I tried to change the fetchmail to retrieve every two minutes (This is on a Windows system), rebooted the server but it still only fetches every ten minutes. I changed the fetchmail.dist file in C: \OTRS\otrs\var\cron, is this correct?

I don't use OTRS on Windows, but dist files are usually just default example files. I use postmaster_pop3 myself (/opt/otrs/var/cron/ postmaster_pop3), but I don't know if you use the POP3 method of fetching tickets.

I am considering replacing this system with a RHEL 9 system. Would the installer for RHEL 8 work ok, and how do I change the fetchmail cron in that?

You probably mean RHL 9 (RHEL is currently at version 4). The rpm for RHL 8 works fine on RHL 8 and newer, Fedora, CentOS and RHEL systems as far as I know. I use it on CentOS 4 myself. I wouldn't use RHL 9 as it's an old distribution that no longer receives security updates. I'd go with RHEL 4, or CentOS 4 if you don't want to pay a dime. Nils Breunese.