2 slashes in address field (http://myserver//otrs/index.pl)

Hi all, I have a big problem. I install OTRS in my web server, and works fine. But, when i post any form, the system changes *http://myserver/otrs/index.pl *to *http://myserver//otrs/index.pl*, and browser shows page not found. I search in the system and find the variable $Env['CGIHandle'], witch manipulates this process, but i dont find where change this. This happens in any forms, even in customer.pl, or faq.pl. Someone have a tip? NOTE: in my local virtual machine system works fine. My server is a Fedora 4, and my local machine is a slackware 10.2. Regards, Daniel Rocha

Try to check for a "/" in your FQDN: SysConfig->Framework -> Core::FQDN Regards, Regis ________________________________ De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Henry Envoyé : vendredi 6 juin 2008 17:09 À : otrs@otrs.org Objet : [otrs] 2 slashes in address field (http://myserver//otrs/index.pl) Hi all, I have a big problem. I install OTRS in my web server, and works fine. But, when i post any form, the system changes http://myserver/otrs/index.pl to http://myserver//otrs/index.pl, and browser shows page not found. I search in the system and find the variable $Env['CGIHandle'], witch manipulates this process, but i dont find where change this. This happens in any forms, even in customer.pl, or faq.pl. Someone have a tip? NOTE: in my local virtual machine system works fine. My server is a Fedora 4, and my local machine is a slackware 10.2. Regards, Daniel Rocha

Hi regis, thanks for quick answer.
My FQDN was correct (without slash in the end) and the problem persists.
Any another tip?
Daniel
2008/6/6 Régis OBERLE
Try to check for a "/" in your FQDN: SysConfig->Framework -> Core::FQDN
Regards, Regis
------------------------------ *De :* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *De la part de * Henry *Envoyé :* vendredi 6 juin 2008 17:09 *À :* otrs@otrs.org *Objet :* [otrs] 2 slashes in address field ( http://myserver//otrs/index.pl)
Hi all,
I have a big problem. I install OTRS in my web server, and works fine.
But, when i post any form, the system changes * http://myserver/otrs/index.pl *to *http://myserver//otrs/index.pl*, and browser shows page not found.
I search in the system and find the variable $Env['CGIHandle'], witch manipulates this process, but i dont find where change this.
This happens in any forms, even in customer.pl, or faq.pl.
Someone have a tip?
NOTE: in my local virtual machine system works fine. My server is a Fedora 4, and my local machine is a slackware 10.2.
Regards,
Daniel Rocha
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May want to check,
SysConfig->Framework -> Core::ScriptAlias to make sure it does not have a
leading / (/otrs/ is wrong, otrs/ is correct and the default.)
This will cause it.
Greg Horne
gehorne
geh
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of
Henry
Sent: Friday, June 06, 2008 1:01 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] 2 slashes in address
field(http://myserver//otrs/index.pl)
Hi regis, thanks for quick answer.
My FQDN was correct (without slash in the end) and the problem persists.
Any another tip?
Daniel
2008/6/6 Régis OBERLE
participants (3)
-
Greg Horne
-
Henry
-
Régis OBERLE