multi group setup and common FAQ problem
Hello, I have tested otrs for the IT department I work in and am looking at deploying for other departments. My concern is that my FAQ is already filled with lots of technical problems I don't want to share with them. I am using otrs 1.2.3. Is there a way to cope with this problem ? Thanks in advance -- Mikael correct the spam protection on my mail adress
Hi Mikael, On Fri, Aug 27, 2004 at 11:39:49AM +0200, Mikael wrote:
I have tested otrs for the IT department I work in and am looking at deploying for other departments. My concern is that my FAQ is already filled with lots of technical problems I don't want to share with them.
I am using otrs 1.2.3. Is there a way to cope with this problem ?
Currently there is no way to have group permissions on faq. This isn't implemented. Mikael, if you need this feature, contact ((otrs.de)) to get an price if you want to have it.
-- Mikael
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
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Mikael