Hi Robert, Yes, it is. The OTRS server (w2k server stand alone) is in a LAN and have full internet access, i removed the IIS service too. please, see the logs, but i think that not will help: Event Type: Error Event Source: W3Ctrs Event Category: None Event ID: 1003 Date: 8/18/2004 Time: 10:25:31 AM User: N/A Computer: OTRS1 Description: Unable to query the W3SVC (HTTP) service performance data. The error code returned by the service is data DWORD 0. For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp. Data: 0000: ba 06 00 00 º... Event Type: Error Event Source: IISInfoCtrs Event Category: None Event ID: 1003 Date: 8/18/2004 Time: 10:23:19 AM User: N/A Computer: OTRS1 Description: Unable to query the IIS Info service performance data. The error code returned by the service is data DWORD 0. For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp. Data: 0000: ba 06 00 00 º... i don´t know what´s happening, it´s necessary to modify some scripts or configuration? thanks and regards, Bruce ------------------------------ Message: 5 Date: Tue, 17 Aug 2004 23:17:14 +0200 From: "Robert Kehl" Subject: Re: [otrs] Re: Problems with receiving emails (win32) To: "User questions and discussions about OTRS." Message-ID: <005301c4849f$91a199d0$0164a8c0@intern.roknet.de> Content-Type: text/plain; charset="iso-8859-1" On Tuesday, August 17, 2004 6:16 PM Bruce E. Souza wrote:

i already configured a valid POP3 account but the problem persist, i removed and installed OTRS many times, all services is running. It has another thing to do?

Is DNS resolution working? Please provide some portions of your log files. Regards, Robert Kehl PS: Please avoid quoting the complete digest. Thank you. ------------------------------ --------------------------------- Yahoo! Acesso Grátis - navegue de graça com conexão de qualidade!