Thanks, Martin! Luckily I was able to get a generic, read-only account to their LDAP server so now the OTRS authentication works. Terrill Martin Edenhofer wrote:

Hi Terrill,

unfortunately there is no other way. The problem is, that OTRS needs to do one initial lookup in the directory to get the "dn" of the login user.

IMO, there is no other way.

May be you can get an ip based read access to the directory.

I hope it helps you a little bit.

Greetings,

-Martin

On Jul 22, 2008, at 0:01, Terrill Yuhas wrote:

...

Hi,

We're using OTRS 2.2.7 and trying to set it up for LDAP customer authentication. Turns out the campus server doesn't allow anonymous binds and I won't be able to create a login just for OTRS authentications because of their policy.

Is there a way to configure the Config.pm to use values from the login form for:

$Self->{'Customer::AuthModule::LDAP::SearchUserDN3'} = ''; $Self->{'Customer::AuthModule::LDAP::SearchUserPw3'} = '';

or any other way to get the username/password values from the login form to create the bind credentials? Thanks!

Terrill _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

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