Hello Chris, I've achieved something similar modifying httd.conf (my apache config file): # public, customer, agent frontend ScriptAlias /faq "/opt/otrs/bin/cgi-bin/public.pl" ScriptAlias /user "/opt/otrs/bin/cgi-bin/customer.pl" ScriptAlias /agent "/opt/otrs/bin/cgi-bin/index.pl" But my server is OTRS-only... I suppose you could do something similar with helpdesk Juan Clavero Almirón -----Mensaje original----- De: Chris Arnold [mailto:carnold@electrichendrix.com] Enviado el: martes, 28 de febrero de 2012 0:27 Para: otrs@otrs.org Asunto: [otrs] Change OTRS Home? Is it possible to change otrs home install folder. For example: now http://domain/otrs. Would like http://domain/helpdesk. Is that possible? Sent from my iPhone