-----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Felix J. Ogris Enviado el: Martes, 25 de Septiembre de 2007 09:14 a.m. Para: User questions and discussions about OTRS.org Asunto: Re: [otrs] Email Robert Aldridge (bamarob55@gmail.com) wrote:

It works fine. The message appears in the queue. So, how do I get messages sent to 'otrs@domain.com mailto:otrs@domain.com ' to the OTRS server?

You could use PostmasterPOP3.pl by enabling postmaster_pop3 as a cron job in $OTRS_HOME/var/cron. Via AdminPOP3 you can configure OTRS to fetch emails from the otrs POP3 inbox on your Exchange server. You could use fetchmail to fetch mails from your Exchange server via POP3(S) or IMAP(S) and procmail to pipe these mails through Postmaster.pl. You could use fetchmail to fetch mails from your Exchange server and inject them into your local sendmail/postfix/whatever. Your sendmail/postfix should have a /etc/alias entry for the local otrs user, which pipes mails through Postmaster.pl. You could configure your Exchange server to forward mails for the otrs system to your otrs box via SMTP directly. Then you have to activate the smtpd part of your sendmail/postfix installation and add a line in /etc/alias for the otrs user, which pipes mails through Postmaster.pl, too. Note that you might encounter permission problems (eg. on $OTRS_HOME/var/log/TicketCounter.log) when using /etc/alias & Postmaster.pl. I prefer methods 4, 1, <large gap>, 2 and 3, in that order :-) Felix _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/