BulkFeatureJavaScriptAlert Missing
Hi all, I've just gone through the process of upgrading from 2.0.4 all the way up to 2.4.3. When using bulk actions, we get 'A message should have a subject!' javascript popup. We used to be able to disable this using Ticket::Frontend::BulkFeatureJavaScriptAlert but it seems the configuration is no longer available. I can't find the configuration in SysConfig and adding $Self->{'Ticket::Frontend::BulkFeatureJavaScriptAlert'} = '0' in Config.pm has no affect. Has the option been changed to something else? Thanks, Wayne -- Scanned by iCritical.
hi Wayne,
up to 2.4.3. When using bulk actions, we get 'A message should have a subject!' javascript popup. We used to be able to disable this using Ticket::Frontend::BulkFeatureJavaScriptAlert but it seems the configuration is no longer available. I can't find the configuration in SysConfig and adding $Self-
{'Ticket::Frontend::BulkFeatureJavaScriptAlert'} = '0' in Config.pm has no affect. Has the option been changed to something else?
I think this param has been removed. I already filed a bug report: http://bugs.otrs.org/show_bug.cgi?id=4188 No feedback so far. You should add yourself to the CC list. Lars
Hi, On 26.08.2009, at 12:14, Lars Monsees wrote:
hi Wayne,
up to 2.4.3. When using bulk actions, we get 'A message should have a subject!' javascript popup. We used to be able to disable this using Ticket::Frontend::BulkFeatureJavaScriptAlert but it seems the configuration is no longer available. I can't find the configuration in SysConfig and adding $Self-
{'Ticket::Frontend::BulkFeatureJavaScriptAlert'} = '0' in Config.pm has no affect. Has the option been changed to something else?
I think this param has been removed. I already filed a bug report: http://bugs.otrs.org/show_bug.cgi?id=4188
No feedback so far. You should add yourself to the CC list.
I think you are using 2.3 templates in 2.4.... Can that be? -- Shawn Beasley Senior Support Engineer ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer NEU! ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! http://www.otrs.com/de/support/enterprise-subscription/
up to 2.4.3. When using bulk actions, we get 'A message should have a subject!' javascript popup. We used to be able to disable this using Ticket::Frontend::BulkFeatureJavaScriptAlert but it seems the configuration is no longer available. I can't find the configuration in SysConfig and adding $Self-
{'Ticket::Frontend::BulkFeatureJavaScriptAlert'} = '0' in Config.pm has no affect. Has the option been changed to something else?
I think this param has been removed. I already filed a bug report: http://bugs.otrs.org/show_bug.cgi?id=4188
No feedback so far. You should add yourself to the CC list.
I think you are using 2.3 templates in 2.4.... Can that be?
no, I renamed the old dir and made a fresh install into a new one. just to make sure: what would I have to check? Lars
Hi, Check the Version ID of AgentTicketQueue.dtl against the CVS Version. On 26.08.2009, at 15:14, Lars Monsees wrote:
up to 2.4.3. When using bulk actions, we get 'A message should have a subject!' javascript popup. We used to be able to disable this using Ticket::Frontend::BulkFeatureJavaScriptAlert but it seems the configuration is no longer available. I can't find the configuration in SysConfig and adding $Self-
{'Ticket::Frontend::BulkFeatureJavaScriptAlert'} = '0' in Config.pm has no affect. Has the option been changed to something else?
I think this param has been removed. I already filed a bug report: http://bugs.otrs.org/show_bug.cgi?id=4188
No feedback so far. You should add yourself to the CC list.
I think you are using 2.3 templates in 2.4.... Can that be?
no, I renamed the old dir and made a fresh install into a new one. just to make sure: what would I have to check?
Lars
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-- Shawn Beasley Senior Support Engineer ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer NEU! ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! http://www.otrs.com/de/support/enterprise-subscription/
I think you are using 2.3 templates in 2.4.... Can that be?
no, I renamed the old dir and made a fresh install into a new one. just to make sure: what would I have to check?
Check the Version ID of AgentTicketQueue.dtl against the CVS Version.
both are rev 1.9 So, seems to be a bug http://bugs.otrs.org/show_bug.cgi?id=4188
Hi, On 27.08.2009, at 09:23, Lars Monsees wrote:
I think you are using 2.3 templates in 2.4.... Can that be?
no, I renamed the old dir and made a fresh install into a new one. just to make sure: what would I have to check?
Check the Version ID of AgentTicketQueue.dtl against the CVS Version.
both are rev 1.9
So, seems to be a bug http://bugs.otrs.org/show_bug.cgi?id=4188 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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After re-reading your post, I apologize for my first analysis. The WYSIWYG editor is causing the heartache becuase, in the background there is text in the body. This triggers the java warning. We are working on a solution. -- Shawn Beasley shawn@otrs.org Computers make work that one would not have without them go faster!
participants (4)
-
Chung, Wayne (-,RAL,ESC) -
Lars Monsees -
Shawn Beasley -
Shawn Beasley