Rejecting mail ticket from no customers

Hello, I'd like to be able to filter the mails that don't come from mail addresses that match any of the registered customers. I've read the filters manual, but I don't understand very well how I could do that nor if it's possible. I'd thank any information, Regards, -- jtown@eml.cc

On 23-07-2006 at 19:52, jtown@eml.cc wrote:
I'd like to be able to filter the mails that don't come from mail addresses that match any of the registered customers. I've read the filters manual, but I don't understand very well how I could do that nor if it's possible.
AFAIK that's not possible with OTRS. You'll have to write a custom filter in your favourite programming language. - al.

On Mon, 24 Jul 2006 19:40:11 +0200, "Alessandro Ranellucci"
On 23-07-2006 at 19:52, jtown@eml.cc wrote:
I'd like to be able to filter the mails that don't come from mail addresses that match any of the registered customers. I've read the filters manual, but I don't understand very well how I could do that nor if it's possible.
AFAIK that's not possible with OTRS. You'll have to write a custom filter in your favourite programming language.
- al.
OK, thanks!!! J

Hello. I'd like this also!!! Hopefully, it will be added as a feature in the future. Regards. ==============================
From: jtown@eml.cc Reply-To: "User questions and discussions about OTRS.org"
To: otrs@otrs.org Subject: [otrs] Rejecting mail ticket from no customers Date: Sun, 23 Jul 2006 19:52:53 +0200 Hello,
I'd like to be able to filter the mails that don't come from mail addresses that match any of the registered customers. I've read the filters manual, but I don't understand very well how I could do that nor if it's possible.
I'd thank any information,
Regards,
-- jtown@eml.cc
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participants (3)
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Alessandro Ranellucci
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jtown@eml.cc
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s taylor