Auto assignement of the resposibility of the ticket
27 Jul
2011
27 Jul
'11
4 p.m.
Hi there, Is it possible to assign the ticket to a owner or a resposibility automatically when a ticket is created? Regards, Xiaoxing
28 Jul
28 Jul
1:05 a.m.
Hi Xiaoxing,
via SOAP create?
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=369
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Never
2011/7/28 Xiaoxing Meng
Hi there, Is it possible to assign the ticket to a owner or a resposibility automatically when a ticket is created?
Regards, Xiaoxing
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Min Never -
Xiaoxing Meng