
Since upgrading to 5.0.1 (and now 5.0.2), I've been seeing the following error in the system log: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-10 Data->{Params} format is invalid It happens every 10 minutes. Can anyone point me in the right direction to track this down? Thanks, Dan

I see the same messages on logs and e-mail task is getting locked.
Looking for if it is related to the mail task.
On Tue, Nov 3, 2015 at 8:13 PM, Vander Ploeg, Daniel B
Since upgrading to 5.0.1 (and now 5.0.2), I've been seeing the following error in the system log:
OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-10 Data->{Params} format is invalid
It happens every 10 minutes. Can anyone point me in the right direction to track this down?
Thanks,
Dan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- [ ]'s Aledr - Alexandre

Hi - I am also seeing a very similar repeated message since upgrading a test system from 4.x to 5.0.1: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-04: [Error][Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run][Line:119]: Data->{Params} format is invalid This refers to 'Taskworker-04' rather than 'Taskworker-10' in your example. I am guessing this may relate to the Sysconfig settings in ' Daemon -> Daemon::SchedulerCronTaskManager::Task' but I haven't changed anything in there since the install. Regards Phil -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Vander Ploeg, Daniel B Sent: 03 November 2015 22:14 To: User questions and discussions about OTRS. Subject: [otrs] Error Since doing 4.x to 5.01 Upgrade Since upgrading to 5.0.1 (and now 5.0.2), I've been seeing the following error in the system log: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-10 Data->{Params} format is invalid It happens every 10 minutes. Can anyone point me in the right direction to track this down? Thanks, Dan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ________________________________ This message (and any attachments) is for the recipient only. NERC is subject to the Freedom of Information Act 2000 and the contents of this email and any reply you make may be disclosed by NERC unless it is exempt from release under the Act. Any material supplied to NERC may be stored in an electronic records management system. ________________________________

Thanks, Phil. I also looked in Sysconfig -> Daemon::SchedulerCronTaskManager::Task. I've nothing changed there either.
I found 3 settings active that included a 10 minute schedule. They are:
Daemon::SchedulerCronTaskManager::Task###SpoolMailsReprocess
Daemon::SchedulerCronTaskManager::Task###MailAccountFetch
Daemon::SchedulerCronTaskManager::Task###ITSMChangesCheck
None of them have any Params set. None have been modified. Weird.
-Dan
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Stanford, Philip N.
Sent: Friday, November 6, 2015 6:50 AM
To: User questions and discussions about OTRS.

Hi all, Maybe this one helps you: http://bugs.otrs.org/show_bug.cgi?id=11610 There is a workaround in the a bug report for the problem. Regards, Balázs Úr OTRS Solutions http://www.otrs-megoldasok.hu
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Vander Ploeg, Daniel B Sent: 03 November 2015 22:14 To: User questions and discussions about OTRS. Subject: [otrs] Error Since doing 4.x to 5.01 Upgrade
Since upgrading to 5.0.1 (and now 5.0.2), I've been seeing the following error in the system log:
OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-10 Data->{Params} format is invalid
participants (4)
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aledr
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Stanford, Philip N.
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Vander Ploeg, Daniel B
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Úr Balázs