Hello, I have a doubt how the content_type in the database of OTRS. Performing a query on my database spotted three types of records in column ARTICLE: UTF8 / ISO8859-1 / ISO8859-15. When I make the change from one type to another, no change in the characters 'special' already written. I have the need to use special characters, but the records in UTF8 characters are written "wrong." How do I convert all my columns using to UTF8? _________________________________________________________________ Emoticons e Winks super diferentes para o Messenger. Baixe agora, é grátis! http://specials.br.msn.com/ilovemessenger/pacotes.aspx