Hi All, When I configured OTRS for 'utf-8' support and use some Cyrillian characters in creating a new ticket I got an error saying: "Wide character in syswrite at C:/OTRS/Perl/lib/Net/Cmd.pm line 436." But the system still creates the ticket.. What is wrong, what did I do wrong? I hope someone can help me? Thanks for your time, Best Regards, ibrahim __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com