Thank you very much that package installer is nice. I just started a new job and we used OTRS at the last place so Im trying to hook it up here but that LDAP stuff has me stumped. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Andy Lubel Sent: Friday, November 02, 2007 1:57 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Can't load link backend module Kernel::System::LinkObject::FAQ! at /usr/share/otrs//Kernel/System/LinkObject.pm line 149 The FAQ was removed from the default installation, you need to download and install the faq module. http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=33&ItemID=250 Enjoy, -Andy On 11/2/07 2:11 PM, "Sebastian R. Wain" wrote:

Hi,

We just upgraded Ubuntu to Gutsy and the OTRS was upgraded too. But now when a user clicks on the zoom option we receive the message: "Can't load link backend module Kernel::System::LinkObject::FAQ! at /usr/share/otrs//Kernel/System/LinkObject.pm line 149"

How can we solve it?

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