Hi, this is the second release candidate of OTRS 1.1. Changes: ======== - (2003/04/24) added refresh time to AgentMailbox screen (refresh time still exists for QueueView) - (2003/04/24) fixed "show closed tickets" in customer interface (http://lists.otrs.org/pipermail/otrs/2003-April/001508.html) - (2003/04/24) fixed max shown tickets in QueueView (default now 1200) (http://lists.otrs.org/pipermail/otrs/2003-April/001505.html) - (2003/04/23) fixed missing filename (default index.pl) for download of attachments using Kernel/System/Ticket/ArticleStorageFS.pm (http://lists.otrs.org/pipermail/otrs/2003-April/001491.html) - (2003/04/22) fixed bug 123 - E-mail address with simple quote http://bugs.otrs.org/show_bug.cgi?id=123 - (2003/04/18) added RH8 IPC (shm id 0) workaround (create dummy shm) - (2003/04/17) fixed AgentStatusView (1st ticket is actually the 2nd) - (2003/04/17) added Firstname/Lastname of agents to ticket history Change log: =========== http://otrs.org/cgi-bin/cvsweb.cgi/otrs/CHANGES?rev=1.78&content-type=text/x... Download: ========= ftp://ftp.otrs.org/pub/otrs/ ftp://ftp.gwdg.de/pub/misc/otrs/ ftp://ftp.samurai.com/pub/otrs/ Bugreports: =========== http://bugs.otrs.org/ (Thanks!) Upgrading from 1.0 to 1.1: ========================== Read the UPGRADING and INSTALL files. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson