OTRS also comes with a nicely prepackaged backup script: ~otrs/scripts/backup.sh This worked great on my Redhat 8 box. -----Original Message----- From: Stefan Wintermeyer [mailto:stefan@otrs.org] Sent: Tuesday, July 29, 2003 1:44 PM To: otrs@otrs.org Subject: Re: [otrs] Backup Procedure Hi Charles, On Tue, Jul 29, Charles R. Rusty Thompson wrote:

Can anyone share a backup procedure for OTRS using MySQL on SUSE Linux 8.1? I keep putting it off and we're too far into using it now to have anything bad occur. :(

You can use the MySQL documentation for the database backup. Have a look at http://www.mysql.com/doc/en/Backup.html To backup the OTRS config files is easy. Just use tar. take care Stefan -- Stefan Wintermeyer I love this planet. I've got wealth, fame, and access to the depths of sleaze that those things bring. (Bender) "Futurama" _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs