Hi everyone. I have a problem this morning trying to access two files attached to a customer email. When I click on the file, I just get a new window displaying this text: omfi:ArgIDType We're using OTRS 1.2.2. I've never had problems before with attachments. How can I download these files? -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com