User history show "root" as owner despite being logged in with ow n credentials
I am an admin on my system. When I log in and work on tickets, the user history shows the owner as "root@localhost" instead of my own email address. Any ideas why? Thanks, Tyler Hepworth
under which username do you log in? On Tuesday 06 April 2004 22:34, Tyler Hepworth wrote:
I am an admin on my system. When I log in and work on tickets, the user history shows the owner as "root@localhost" instead of my own email address.
Any ideas why?
Thanks,
Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting fьr Ihr OTRS System? => http://www.otrs.de/
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On Tuesday, April 06, 2004 9:34 PM
Tyler Hepworth
I am an admin on my system. When I log in and work on tickets, the user history shows the owner as "root@localhost" instead of my own email address.
Any ideas why?
Change the email adress of the 'root' user and/or set $Self->{PostmasterUserID} to your ID. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (3)
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Robert Kehl -
Teodor Georgiev -
Tyler Hepworth