
17 Nov
2009
17 Nov
'09
10:55 a.m.
Hi All, I'm facing a problem in OTRS, after upgrading version 2.3.4 to 2.4.5, there is a problem where customer auto generated Notification which is missing the issue is that, When Customer Move a ticket into a queue and Owner Notification which generate to customer is missing How can i solve this issue, and the select "YES/NO" at "Customer Move Notify" under queue interface also missing after upgrade Lakshan
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Lakshan Fernando.