To get notifications for new tickets you have to select some needed queues in Preferences module ( see my queues) and check user details from administration module (see get new notifications or smth like this) -- Good luck Sent from my iPhone On 03.07.2008, at 22:44, Alex wrote:

Hi guys I need help. I tried to set notifications for new tickets in 2.2.5 version by different ways, but without any result. I can see notification only in OTRS and have not got them for my mail. May be somebody could help me ? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/