hello, just to report two things i've detected on 2.4.7 (tests site, Windows XP on VMWare). I've been looking the Apache part and was surprised to see a large error.log file. Apart from messages coming from various tests, I had a lot of messages like this : · httpd.exe: Could not reliably determine the server's fully qualified domain name, using blablabla and like this : · Use of uninitialized value $_ in -d at C:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4084. The origin for the first one : the "ServerName" is not set in Apache's httpd.conf. Just set it to a FQDN, an IP address or 'localhost' for testing. The second error is explicit. I changed line 4083 in CGI.pm (OTRS\StrawberryPerl\perl\lib), replacing do {$TMPDIRECTORY = $_; last} if -d $_ && -w _; by do {$TMPDIRECTORY = $_; last} if (defined $_) && -d $_ && -w _; Cordialement, Best regards, Florian HOUEL Bâtissons ensemble vos systèmes d'informations . . . 53, Cours Romestang - 38200 VIENNE Tél. : +33 (0)4 74 16 01 63 / +33 (0)6 72 00 16 45 Fax : +33 (0)4 74 16 18 66 http://www.arcanal.com http://www.arcanal.com/