Even worst I just found out that 1. requesting a pop3 email box will be refused 2. smtp access is closed/blocked IMAP is said to be working thought! I dont understand how IMAP can be working if SMTP is closed And I was told something very weird in the lines of that some ppl use pop3 to send emails, does this even make sense! regards, Ali On 2/4/08, Sune T. Tougaard wrote:

On the Exchange server, they should be able to enable pop3 for just a specific account, only allowed access from a specific IP. But perhaps that's not "good enough" for the Exchange/Security admins, as pop3 goes from "disabled" to "enabled".

Not allowing external pop3 access, may only mean that they prefer not having their users check private mailboxes from work.

If any Perl hackers are listening, Win32::OLE or Mail::Outlook may be of assistance in accessing an Exchange mailbox via MAPI. Both, i think, requires a working Outlook/MAPI install on the server, though.

-- /Sune

------------------------------ *From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Tcl Warrior *Sent:* 4. februar 2008 00:23 *To:* User questions and discussions about OTRS.org *Subject:* Re: [otrs] MS Exchange and POP3 access

Yes you are right,the problem is I don't think they would agree (where I work) to open up POP3 access on the server. I really don't know much about mail protocols, but Since they seem to even block it to other external mail servers, I am guessing they think its a security risk maybe.

Too much formality also!

On Feb 3, 2008 10:43 PM, Nils Breunese (Lemonbit) wrote:

...

Tcl Warrior wrote:

...

Apparently where I work pop3 access is blocked/closed. port 110 on the mailserver is closed I am also guessing that they are also blocking all pop3 access. I am guessing so because I create a free account at hotpop, just to be able to continue testing and figuring out otrs, but I can't even access this mail box.

Any ideas? Will otrs provide tigher integration with MS exchange in future releases something that maybe will bypass the issue I am having above or will email retrieval always be pop3?

AFAIK Exchange supports POP3, but it needs to be explicitly enabled.

Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

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