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RE: [otrs] new windows version

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Missing something in main view

Nav Dhunay

9 Dec 2004 9 Dec '04

3:38 p.m.

Hello. Is there a way to delete a ticket from the front end (web interface)? Nav

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Tyler Hepworth

9 Dec 9 Dec

5:52 p.m.

Hello.

Is there a way to delete a ticket from the front end (web interface)?

Nav

Yes. RTFM Chapter 15 ;). Place tickets in the queue "Junk". Create a GenericAgent via the web interface that "deletes" all tickets in queue "Junk". Tyler Hepworth

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Nav Dhunay
Tyler Hepworth