Today we present to you the second public beta of the OTRS for Windows32 Installer: otrs4win32-1.1.3-beta4.exe (39 MB) ftp://ftp.gwdg.de/pub/misc/otrs/misc/win32/otrs4win32-1.1.3-beta4.exe MD5: 84194f6e91e377712fd0bfdb95e74b0b This new beta-release comes with a lot of bug fixes and improvements, among which there is an easy service management for Apache, MySQL and CRONw. We now provide a much more comprehensive and convenient uninstaller/maintenance part. Please note that at the moment the installer does a few checks only for already installed components. The INSTALL document can be found at http://doc.otrs.org/cvs/html/install-win32.html Please be so kind to direct all questions and answers to this mailing list. You are encouraged to file reports on bugs (if you found some) via http://bugs.otrs.org/ We would very much like to hear from your experiences with this software. Thank you for your help! With highest regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388