Hey everyone, for some reason I don't receive anymore emails in my queues. I had everything running fine, but now the emails are not moved into the queues correctly. I have the correct settings for the pop3 accounts and the system actually receives the emails. I know this since the pop3 accounts are empty even though I sent an email to them. The pop3 accounts are working because if I directly check them after I sent an email to them, the email is there. Then OTRS receives the emails. I know this since Norton Antivirus comes up and scans the incoming mail. For a while I thought Norton deletes the email, but after I turned Norton off I still have the same problem. I can search for the mails, but can't find them. It seems as OTRS deletes the email directly after it received it. Is this a bug of OTRS 1.1.3 or have I just forgotten about some settings? Thanks in advance for any help Andi Bublitz