By default this parameter set to "yes", but we want to set it to "no" for all.

Resolved: If Sysconfig - Ticket -> Frontend::Customer::Preferences CustomerPreferencesGroups###ClosedTickets: key DataSelected is 0 (instead 1) then "show closed tickets" parameter for all _created after change_ customer users is "no". -- Mike Lykov System Administrator, Domain Name Registrar REG.RU http://www.reg.ru/ +7 495 580-11-11 int. 504