On Thursday, July 01, 2004 11:07 AM Christian Schaller wrote:

Is there an easy way to find out how many time units have been spent during a period (e.g. last month) for a certain queue?

Not atm, sorry. We're developing a stats module that may later do the job. Check out the CVS head for a preview. Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388