I have just setup a new OTRS system and created a Queue. When I go into the customer interface they have a pull down showing all the Queues including Junk, admin etc. How can I force them to a single queue?

Add your queues in Kernel/Config.pm # CustomerPanelOwnSelection # (If this is in use, "just this selection is valid" for the CustomMessage.) $Self->{CustomerPanelOwnSelection} = { # # QueueID => String

Thanks.

Michael Lough Tech Support Engineer Acopia Networks www.acopia.com

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