Sorry, I missed to extract the archive otrs-itsm-1.0-beta2.tar.gz. After that, I completed the installation as described in INSTALL.ITSM. Why is the installation splited into 7 OPMs - therefore the installation if very time-comsuming. Alex Alexander Scholler schrieb:

Hi,

I want to install the package otrs-itsm-1.0-beta2.tar.gz on a running otrs-2.2.0-beta2.tar.gz.

Whether I try it with the webgui or with bin/opm.pl -a install -p /path-to/package it fails with

########################### jaaaaaaaaERROR: OTRS-opm-81 Perl: 5.8.8 OS: linux Time: Mon Apr 23 07:48:51 2007

Message: C-Parser: not well-formed (invalid token) at line 1, column 0, byte 0 at /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/XML/Parser.pm line 187 !

Traceback (4624): Module: Kernel::System::XML::XMLParse (v1.55) Line: 1040 Module: Kernel::System::Package::PackageParse (v1.63) Line: 1400 Module: ./opm.pl (v1.16) Line: 288

Can't use an undefined value as a HASH reference at /home/otrs-2.2.0-beta2/Kernel/System/Package.pm line 1458. ###########################

Any suggestions...?

Bye, Alex