I have installed OTRS 3.3.9 without problem on Windows 2008 R2 server and SQL 2008 R2 server. When I try to login for the first time with the user root@localhost I don't receive any error but my browser remain in the login page. (If I use wrong user or password I receive an error.). Also in the log (C:\otrs\OTRS\var\log\otrs.log) I found the line: [Wed Sep 24 14:12:52 2014][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication ok (Method: sha256, REMOTE_ADDR: ::1). [Wed Sep 24 14:15:01 2014][Notice][main::_Status] Scheduler Service status request! PID 2196 [Wed Sep 24 14:15:01 2014][Notice][main::_Status] Scheduler Daemon status request! PID 2196 Any idea? LSo Lorenzo Soncini Infrastructure Project Manager & Solution Architect Mobile +39 333 9788759 ------------------------------------------------------------- ZZ Soft di Stefano Carri & C. S.a.s. Via Campolongo 2/bis - 38068 Rovereto TN Sito internet: www.zzsoft.ithttp://www.zzsoft.it Phone +39 0464 076162 Fax +39 0464 071080 -------------------------------------------------------------
You have to change https://github.com/OTRS/otrs/blob/rel-3_3/Kernel/Output/HTML/Layout.pm#L991 . Replace the "6" with the version of your IIS. - Renée On 24.09.2014 14:18, Lorenzo Soncini wrote:
I have installed OTRS 3.3.9 without problem on Windows 2008 R2 server and SQL 2008 R2 server.
When I try to login for the first time with the user root@localhost I don't receive any error but my browser remain in the login page. (If I use wrong user or password I receive an error.). Also in the log (C:\otrs\OTRS\var\log\otrs.log) I found the line: [Wed Sep 24 14:12:52 2014][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication ok (Method: sha256, REMOTE_ADDR: ::1). [Wed Sep 24 14:15:01 2014][Notice][main::_Status] Scheduler Service status request! PID 2196 [Wed Sep 24 14:15:01 2014][Notice][main::_Status] Scheduler Daemon status request! PID 2196
Any idea?
LSo Lorenzo Soncini Infrastructure Project Manager & Solution Architect Mobile +39 333 9788759 ------------------------------------------------------------- ZZ Soft di Stefano Carri & C. S.a.s. Via Campolongo 2/bis - 38068 Rovereto TN Sito internet: www.zzsoft.ithttp://www.zzsoft.it Phone +39 0464 076162 Fax +39 0464 071080 -------------------------------------------------------------
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It’s work!!! Thanks Lorenzo Soncini From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Renee B Sent: Wednesday, September 24, 2014 14:46 To: otrs@otrs.org Subject: Re: [otrs] OTRS / First login problem You have to change https://github.com/OTRS/otrs/blob/rel-3_3/Kernel/Output/HTML/Layout.pm#L991 . Replace the "6" with the version of your IIS. - Renée On 24.09.2014 14:18, Lorenzo Soncini wrote: I have installed OTRS 3.3.9 without problem on Windows 2008 R2 server and SQL 2008 R2 server. When I try to login for the first time with the user root@localhost I don't receive any error but my browser remain in the login page. (If I use wrong user or password I receive an error.). Also in the log (C:\otrs\OTRS\var\log\otrs.log) I found the line: [Wed Sep 24 14:12:52 2014][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication ok (Method: sha256, REMOTE_ADDR: ::1). [Wed Sep 24 14:15:01 2014][Notice][main::_Status] Scheduler Service status request! PID 2196 [Wed Sep 24 14:15:01 2014][Notice][main::_Status] Scheduler Daemon status request! PID 2196 Any idea? LSo Lorenzo Soncini Infrastructure Project Manager & Solution Architect Mobile +39 333 9788759 ------------------------------------------------------------- ZZ Soft di Stefano Carri & C. S.a.s. Via Campolongo 2/bis - 38068 Rovereto TN Sito internet: www.zzsoft.ithttp://www.zzsoft.ithttp://www.zzsoft.ithttp://www.zzsoft.it Phone +39 0464 076162 Fax +39 0464 071080 ------------------------------------------------------------- --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de
participants (2)
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Lorenzo Soncini -
Renee B