Hi Jason, We're aware that many operating systems are shipping very ancient versions of CGI for some reason or other. For this reason we decided to start bundling the CGI module in Kernel/cpan-lib starting version 3, meaning that you don't have anything to worry about if you're on V3, you will automatically have the right CGI version available. If upgrading CGI on a Mac gives you some issues, you can just fetch this OTRS 2.4 package, and install it via the OTRS Package Manager: http://users.otrs.com/~mb/CGI-3.49.opm It will provide the up-to-date version of CGI. Hope this helps, Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com OTRS brings true mobility to the Help Desk: The OTRS iPhone App free download http://www.otrs.com/en/products/iphone-app/ On Wed, Aug 25, 2010 at 6:28 AM, Jason Hazlett wrote:

Hello,

Is there any documentation to assist with installation on Mac OS X. I am installing on Mac OS X 10.6 Server.  I can’t seem to find any mention on the website except on the front page to indicate that it works.  I am getting bogged down with installing dependencies at this point.

I ran otrs.checkModules and found CGI is on 3.29 but 3.33 is needed. I ran “perl –MCPAN –e shell” followed by “install CGI” in an attempt to fix this and for some reason it detects gcc-4.2 as present but I believe I need to install it. In addition this process has detected sub-dependencies in FCGI and Test::More... This is getting to be like Alice in Wonderland for something that has been done before.

Thanks for any help you can provide.

Best Regards, - Jason. -- Jason Hazlett RufusTech http://www.rufustech.net 206-498-8793 / 509-312-9289

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