Hello Thomas,
Thanks your help. I found the problem and it works now very well.
The problem was here:
Params => {
port => 3268,
timeout => 120,
async => 0,
version => 3,
},
I configured these parameters one level higher in the parameters.
-----Ursprüngliche Nachricht-----
Von: otrs-request@otrs.org [mailto:otrs-request@otrs.org]
Gesendet: Mittwoch, 21. Dezember 2005 12:00
An: otrs@otrs.org
Betreff: otrs Digest, Vol 29, Issue 31
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Today's Topics:
1. LDAP with Microsoft Acrive Directory (Global Catalog)
(Mayr Martin)
2. AW: [otrs] LDAP with Microsoft Acrive Directory (Global
Catalog) (Kaiser Dr., Thomas (LfStaD))
3. Customer-Authentication (Thorsten.Dannhausen@Bertelsmann.de)
4. Corrupted Attachments (Tim Smith)
5. Binding agents and tickets (Daniel Friehe)
----------------------------------------------------------------------
Message: 1
Date: Tue, 20 Dec 2005 12:24:13 +0100
From: "Mayr Martin"
Subject: [otrs] LDAP with Microsoft Acrive Directory (Global Catalog)
To:
Message-ID:
Content-Type: text/plain; charset="us-ascii"
Does anybody know how to access a global catalog for user search?
We have a forest considting of a root domain and 3 subdomains for each region.
If i use one of the subdomains i can perfectly search the users.
Which parameters do i have to use search on a global catalog server about users in all 4 domains?
Thanks for help
Martin
------------------------------
Message: 2
Date: Tue, 20 Dec 2005 12:47:21 +0100
From: "Kaiser Dr., Thomas (LfStaD)"
Subject: AW: [otrs] LDAP with Microsoft Acrive Directory (Global
Catalog)
To: "User questions and discussions about OTRS.org"
Message-ID:
<6EF5DE4F2D598B4083F644E32347626103B6D5@RZS-EXC-CL01.rz-sued.bayern.de>
Content-Type: text/plain; charset="iso-8859-1"
Hi Martin,
If you use the global catalog you can see all users. Maybe you are using not the right instance or the rigt base dn. For example our configuration is:
Params => {
# ldap host
Host => 'dc02.zzz.yyy.org',
# ldap base dn
BaseDN => 'dc=yyy, dc=org',
# search scope (one|sub)
SSCOPE => 'sub',
# The following is valid but would only be necessary if the
# anonymous user does NOT have permission to read from the LDAP tree
UserDN => 'xxx@yyy.org',
UserPw => '******',
# in case you want to add always one filter to each ldap query, use
# this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => '
(objectclass=user)'
AlwaysFilter => '(objectclass=user)',
# if your frontend is e. g. iso-8859-1 and the charset of your
# ldap server is utf-8, use this options (if not, ignore it)
SourceCharset => 'utf-8',
DestCharset => 'iso-8859-15',
# Net::LDAP new params (if needed - for more info see perldoc Net::L
Params => {
port => 3268,
timeout => 120,
async => 0,
version => 3,
},
},
HTH and regards
Thomas
-----Ursprüngliche Nachricht-----
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Mayr Martin
Gesendet: Dienstag, 20. Dezember 2005 12:24
An: otrs@otrs.org
Betreff: [otrs] LDAP with Microsoft Acrive Directory (Global Catalog)
Does anybody know how to access a global catalog for user search? We have a forest considting of a root domain and 3 subdomains for each region.
If i use one of the subdomains i can perfectly search the users. Which parameters do i have to use search on a global catalog server about users in all 4 domains?
Thanks for help
Martin
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------------------------------
Message: 3
Date: Tue, 20 Dec 2005 18:05:05 +0100
From:
Subject: [otrs] Customer-Authentication
To:
Message-ID:
Content-Type: text/plain; charset="us-ascii"
Hi all,
I've got a question. I'm using OTRS 2.0.1 on WinXP, everything works fine, even my LDAP-Integration for the Customer beside one thing. I need a possibility to add a second domain to authenticate my customers, so that they can logon to Customer-Frontend. I only get one domain to work.
Anybody got any ideas??
Kind Regards
Thorsten
Mayr Martin