1 May
2012
1 May
'12
8:31 p.m.
Hi, I want the agents to be able to edit the "signature" felt when they sending NEW e-mails (that they create to the user). How can I do this? Thank you.
2 May
2 May
8:32 a.m.
On 01.05.12 22:31, Jean BROW wrote:
Hi,
I want the agents to be able to edit the "signature" felt when they sending NEW e-mails (that they create to the user).
How can I do this? Thank you.
I don't think signatures are directly editable when sending the mails. You can define new signatures in Admin -> Signatures and assign signatures to queues in Admin -> Queues. frank
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Frank Thommen -
Jean BROW