Hi Ted, On Wed, Jul 06, 2005 at 08:55:49AM -0400, Ted Kaczmarek wrote:

I can't seem to get ldap working with otrs-2.0.0-beta4. Before I head off to bugzilla did I miss something?

$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';

OK.

$Self->{'AuthModule::LDAP::Host'} = '[ldap.domain.com]';

I'd remove the brackets ([]), allthough I don't know if they are causing errors: $Self->{'AuthModule::LDAP::Host'} = 'ldap.domain.com'; Or have you inserted them to show the example entrys?

$Self->{'AuthModule::LDAP::BaseDN'} = '[ou=Users,ou=OxObjects,dc=domain,dc=com]';

Also remove the brackets here.

$Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';

OK.

This is what I added to Config.pm. The FQDN does resolve. Any insight would be appreciated.

You need also to map your LDAP stuff to OTRS. Please see URL dieses Links: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ID=5 and http://doc.otrs.org/1.3/en/html/user-auth-backend.html#USER-AUTH-BACKEND-LDA... Hth, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!