Hi , I have installed perl and all other required dependencies for otrs. I ran otrs.chechmodules.pl also to check if something is missing Somehow while starting httpd/apache I get this error Can't locate version.pm in @INC (@INC contains: /usr/Custom /usr/Kernel/cpan-lib /usr /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/otrs/Kernel/cpan-lib/IO/Interactive.pm line 3.\nBEGIN failed--compilation aborted at /opt/otrs/Kernel/cpan-lib/IO/Interactive.pm line 3.\nCompilation failed in require at /opt/otrs//Kernel/System/Encode.pm line 17.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/System/Encode.pm line 17.\nCompilation failed in require at /opt/otrs//Kernel/System/Log.pm line 15.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/System/Log.pm line 15.\nCompilation failed in require at /opt/otrs//Kernel/System/Web/InterfaceAgent.pm line 19.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/System/Web/InterfaceAgent.pm line 19.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 69.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 69.\nCompilation failed in require at (eval 2) line 1.\n [Tue Jun 11 15:58:08 2013] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server Thanks, Jignesh