All your answer was correct except the javascript. The text now show up : "interface d/'administration" To answer you : why we want people in RO able to see ticket ? its only because some peoples may just be abilitate to reassign ticket to another people without have the right to answer to it. Of course they can assign the ticket to themself but in them we trust ;o) By the way how can i make a followup to the Archive ? -- Boris Fernandez SAM NAMEBAY http://www.namebay.com Fax : +377 97 97 21 13