Re: otrs Digest, Vol 53, Issue 37
21 Dec
2007
21 Dec
'07
2:59 a.m.
Hi, I have some question about OTRS. Somebody could help me ? 1.- How much time before the solution time the system sned a notification ?? 2.- Wich is the diference between forward and bounce 3.- Why some tickets permits forwars, bounce and split and another not. I hope somebody could help me Thanks
22 Dec
22 Dec
5:06 p.m.
New subject: Question about OTRS
I have some question about OTRS. Somebody could help me ? 1.- How much time before the solution time the system send a notification ?? 2.- Wich is the diference between forward and bounce 3.- Why some tickets permits forwars, bounce and split and another not. I hope somebody could help me Thanks Antonio
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Antonio Sarmiento